Tag: Appraisal

AO-41 and the Real Technology Question Appraisers Must Answer

The hands of a real estate professional working at a desk, reviewing pictures and models while taking notes.Judgment, Independence, and the Role of Testing in a Black-Box World

The Appraisal Standards Board’s proposed Advisory Opinion 41 (AO-41), Use of Technology in an Appraisal or Appraisal Review Assignment, has generated thoughtful—and in some cases pointed—discussion across the appraisal and collateral-risk communities. Much of that discussion centers on what AO-41 does not do: it does not define “technology,” it does not distinguish sharply between process tools and product tools, and it does not resolve long-standing tensions in USPAP between established practice and emerging methods. Those critiques are valid. But they also risk missing what AO-41 is really trying to accomplish. In our view, AO-41 is not about endorsing new technology, nor is it about forcing appraisers to become data scientists or software engineers. It is about how appraisers demonstrate professional judgment and competency when technology—especially opaque, third-party technology—becomes unavoidable. That problem is not new. What is new is its scale.

We’ve Seen This Movie Before
Many appraisers will recognize the pattern. When multiple regression analysis (MRA) entered mainstream appraisal education, it was often presented as a way to produce mathematically precise, “market-supported” adjustments. In practice, MRA worked well in some markets and poorly in others. The issue was not regression itself—it was that appraisers were encouraged to use it without sufficient conceptual grounding in when its results were meaningful and when they were not. The result was often false confidence rather than better judgment. AO-41 reflects a similar inflection point—this time driven by AVMs, machine learning, computer vision, and generative AI. The tools are more powerful, more opaque, and far more client-driven than before. But the professional obligation has not changed: only the appraiser produces assignment results.

AVMs, AI, and the Accountability Gap
One criticism raised in recent commentary is that AVMs are not subject to USPAP, are not transparent, and operate based on lender-defined scope and inputs. All of that is true. But it is precisely why AO-41 exists. AO-41 does not attempt to pull AVMs under USPAP. Instead, it forces an uncomfortable but necessary question: What does competent reliance look like when the mechanics of the tool are outside the appraiser’s control? AO-41 answers that question indirectly. It makes clear that appraisers are not required to understand or replicate algorithms—but they are required to understand enough to evaluate relevance, limitations, and credibility for the intended use. That is a judgment problem, not a coding problem.

Independent Testing as a Competency Enabler
This is where the industry conversation needs to mature. For opaque tools, competency cannot reasonably come from inside the model. It must come from external, objective evidence of how the tool behaves. Independent, third-party testing—conducted outside the appraisal assignment—can provide exactly that context:

*   historical accuracy and dispersion,
*   stability across markets, price tiers, and property types,
*   known limitations or failure modes, and
*   awareness of differential performance that may raise fair housing concerns.

Importantly, independent testing does not replace appraisal analysis or judgment. It produces informational evidence, not assignment results. It helps appraisers answer a practical AO-41 question: Is reliance on this tool reasonable here, or should it be limited—or avoided altogether? Or as is our motto here at AVMetrics… “The best thing an AVM can tell you is when NOT to use it”
This framing is fully consistent with AO-41’s core principles and with the Interagency AVM Quality Control Standards, which emphasize ongoing monitoring of AVM accuracy, reliability, and potential bias. Appraisers are not being asked to perform fair lending analysis—but awareness of model behavior across market segments is now inseparable from credibility.

Education, Not Enforcement
Another concern raised in recent commentary is that AO-41 risks merging new tools into old expectations and legacy education. That concern is well taken. In our opinion, USPAP has always struggled to balance encouragement of new methods with deference to established practice. The path forward is not more prescriptive rules. It is better education and clearer boundaries. Appraisers do not need to know how an AVM or AI model works internally. But they should be able to explain, in plain language:

*   why a tool was appropriate (or not) for a specific assignment,
*   how its output was evaluated for reasonableness, and
*   why reliance was full, limited, or declined.

If that explanation cannot be made clearly—“to a sixth grader,” as one educator recently put it—then reliance probably wasn’t appropriate.

What AO-41 Is Really Signaling
AO-41 is not a referendum on technology. It is a signal that the profession needs:

*   clearer educational pathways,
*   shared reference points for evaluating opaque tools, and
*   realistic expectations about what appraisers are—and are not—being asked to understand.

If the exposure process leads to broader recognition that independent testing and education are necessary supports for professional judgment—not substitutes for it—then AO-41 will have served a useful purpose, even as its language continues to evolve. That conversation is exactly what the exposure draft process is meant to surface. And it is one the appraisal and collateral-risk communities should continue—carefully, constructively, and with judgment front and center.

Property Inspection Waivers Took Off After the Pandemic Set In

Appraisals are the gold standard when it comes to valuing residential real estate, but they aren’t always necessary. They’re expensive and time-consuming, and in the era of COVID-19, they’re inconvenient. What’s the alternative?

Well, Fannie and Freddie implemented a “Property Inspection Waiver” (PIW) alternative more than a decade ago. However, it’s been slow to catch on.

But now, maybe the tipping point has arrived during the pandemic. Recently published data by Fannie and Freddie show approximately 33% of properties were valued without a traditional appraisal! (Most, if not all, would have used an AVM as part of the appraisal waiver process.) Ed Pinto at AEI’s Housing Center calls it a hockey stick.

https://www.aei.org/research-products/report/prevalence-of-appraisal-waivers-at-the-gses-including-cltv-statistics/

So, what changed? Here are some thoughts and hypotheses:

  1. Guidelines changed a little. We can see in the data that Freddie did almost zero PIWs on cash out loans, but in May that changed, and at lease for LTVS below 70%, they did almost 15,000 cash out loans with no appraisal.
  2. AVMs changed. Back when PIWs were introduced, AVMs operated in a +/- 10% paradigm. They were more concerned with hit rates than anything else, and they worked best on track homes. But, today they are operating in a +/- 4% world, hit rates are great, and cascades allow lenders to pick the AVM that’s most accurate for the application.
  3. Borrowers changed. These days, borrowers have grown up with online tools that give them answers. They are more likely to read about their symptoms on WebMD before going to the doctor, and they are more likely to look their home up on Zillow before calling their realtor. In the past, if home was purchased with a low LTV, who was it that required an appraisal? Typically, it was borrowers that wanted the appraisal – more as a safety blanket than anything else. They wanted reassurance that they were not getting ripped off. Today, for some people, Zillow can provide that reassurance without the $500 expense.
  4. Lenders changed. You would think that they are nimble and adaptable to new opportunities. But where the rubber meets the road, it’s still people talking to customers, and underwriters signing off on loans. If loan officers aren’t aware of the guidelines, they’ll just order an appraisal. Often ordering an appraisal, because it can take so long, is just about one of the first things done in the process, regardless of whether it’s necessary. After all, it’s usually necessary, and it takes SO long (relatively speaking, of course). I have known lenders who required their loan officers to collect money for an appraisal to demonstrate customer commitment. But, lenders are starting to incorporate PIWs into their processes and take advantage of those opportunities to present a loan option with $500 less in costs.

Accurate AVMs are a necessary but not sufficient criteria for PIWs, and now that AVMs are much more accurate, PIWs are much more practical, and we’re seeing much higher adoption.

So now what should we expect going forward? The trend will likely continue. There’s a lot of room left in some of those categories for PIWs to grab a larger share.

If agencies are doing it, everyone else will. If there are lenders not using PIWs to the extent possible, they are going to be at a disadvantage.