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Month: March 2020

Coronavirus Response – Safety and Service

AVMetrics is committed to providing our service consistently while protecting the health and safety of our customers, employees, partners and vendors.

We are closely monitoring the coronavirus pandemic. We have already taken several steps to prepare for and limit potential impacts to our customers and employees. We have activated our Disaster Recovery Plan and will be cooperating with guidance from the Centers for Disease Control (CDC) and the World Health Organization (WHO).

Regarding the support of our clients, we are committed to continuing to provide our services without interruption. The effects of the coronavirus on market movements is very uncertain at this time. Given the integrated nature of the flow of data from government entities such as County recorders offices to data aggregators and to AVM vendors, we expect that the flow of data will be little changed. However, given the emphasis on social distancing and quarantine for workers, public and private, this too is an unknown.  We will remain in close communication with our clients and partners who provide AVMs so we can communicate any developments in AVM testing participation and results.

Our DR Plan includes measures to: 1) prevent transmission of the highly infectious coronavirus which poses a significant risk to the world’s population; 2) minimize all illness among employees, customers, contractors, and visitors; 3) maintain our business functions and testing processes; and 4) minimize any financial impact on ourselves and our customers, vendors and partners.

AVMetrics has implemented our employee work-from-home plans, flexible work schedules and other adaptive procedures to support social distancing recommendations.

AVMetrics’ planning includes multiple scenarios, including significant absenteeism, failure of critical information technology systems or infrastructure components, loss of facility (workspace) and loss of vendor/partners for an extended period of time.

In response, AVMetrics has taken these and other measures:

  • Work-from-home protocols;
  • Restriction of non-essential employee travel;
  • Use of virtual meetings where feasible (all in-person meetings are being kept short in duration and social distancing is encouraged in the meeting);
  • Avoidance of large gatherings, industry events, etc.;
  • Instructions to employees to stay home if they are sick;
  • Visitation restrictions and protocols for all vendors and visitors into company workspaces; and
  • Posting of office flyers about social distancing and how employees can protect themselves (e.g., frequently wash hands with soap and water or utilize hand sanitizer; often wipe highly touched surfaces, such as desks and doorknobs; and avoid touching your eyes, nose, and mouth).

AVMetrics is committed to supporting the health and safety of our employees, customers, partners and the communities in which we live and work. We will continue to monitor the situation, modify our protocols as needed based on evolving recommendations of the CDC and WHO, as well as other industry experts, and communicate via email, on our blog and on our LinkedIn page.